The Support Services Division is comprised of over 100 sworn and non-sworn personnel that are assigned to the following bureaus or units: Bureau of Professional Standards, Court Security and Transportation Bureau, Training Unit, Coyote Point Firing Range, Relief Staffing Unit, Civil Enforcement Unit, Technical Services Unit, and the Records Bureau.
Support Services Division
Bureau of Professional Standards
The functions of the Bureau of Professional Standards, include: candidate recruitment and background investigation; departmental personnel management; employee relation activities; investigation of complaints regarding sworn and non-sworn employees; evaluation and certification of citizens requesting special permits; and internal administration of the employee disability program.
In performing many of these functions, the Bureau works closely and effectively with staff from the Human Resources Department, as well as the County Counsel.
Citizen Complaints/Commendations, please call: (650) 363-4692.
The Civil Enforcement Bureau performs civil enforcement duties with integrity and without prejudice or bias in accordance with local, state, and federal laws and statutes. The Sheriff's Office role in civil enforcement is that of a neutral party, acting only on a lawful court order.
Court Security / Transportation Bureau
The Court Security and Transportation Bureau provides security to the Courts, and it provides the secure transportation of inmates to/from court appointments, medical appointments, and other county and state correctional facilities.
The San Mateo Sheriff's Coyote Point Firing Range encompasses nine acres in the beautiful Coyote Point Recreational Area. The Range was initially run by County Park Rangers, but it was turned over to the Sheriff's Office in 1998. Designed as a dual-use facility for both law enforcement and the public, it serves as the primary firearms qualification and training facility for twenty-four agencies. The privately operated Coyote Point Rifle and Pistol Club utilizes the same facility. This shared use community partnership exemplifies a wise use of a limited resource.
The Criminal Records Bureau is known as the Custodian of Records and serves as the repository for County criminal records and as the official criminal record keeper for the Sheriff's Office and the communities we serve.
Relief Staffing Unit
The Relief Staffing Unit addresses critical staffing levels and an over-reliance on overtime for staffing needs in three core areas: Corrections, Patrol, and Transportation. Currently, the unit consists of eighteen deputy sheriffs and correctional officers.
The Property & Evidence Bureau is responsible for receiving, safely storing, and maintaining the integrity of evidence, found property, and property held for safekeeping. The Property & Evidence Bureau also releases property to its rightful owner, and facilitates the proper disposal of property in our possession.
These functions are vital to the criminal justice process, allowing for the effective prosecution of criminal offenders while confirming innocence; and allowing victims to find truth and closure as justice is served.
The Property & Evidence Bureau further serves the public by providing live scan and inked fingerprint services for background clearances for job applicants, licenses, and certifications.
The Training Unit is responsible for the administration of all phases of departmental employee training, including state-mandated Peace Officer Standards & Training Commission (POST)and Board of Corrections Standards & Training for Corrections (STC), as well as specialized instruction in a broad range of law enforcement functions and activities.
Visit San Mateo County Sheriff's Office Training Center website at www.smsotc.com