Support Services

The Support Services Division is comprised of sworn and professional staff that are assigned to the following bureaus or units: Criminal Records Bureau, Finance/Fiscal Bureau, Forensic Laboratory, Professional Standards Bureau, Property and Evidence Bureau, Siebel Firearms Range, Technology Services Unit and the Training Unit.

 
 
 

 

650-363-4525

The Criminal Records Bureau is known as the Custodian of Records and serves as the repository for County criminal records and as the official criminal record keeper for the Sheriff's Office and the communities we serve. Read more »

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650-363-4395

The functions of the Professional Standards Bureau include: candidate recruitment and background investigations, departmental personnel management, employee relations activities, investigations of complaints regarding sworn and professional staff, employee evaluations, the internal administration of the Employee Assistance Program (EAP) and the certification of community members requesting special permits.

In performing many of these functions, the bureau works closely and effectively with staff from the Human Resources Department, as well as the County Attorney's Office.

Commendations/Complaints: Please call: 650-363-4692 or fill out our Commendation/Complaint Form.

Background Investigations: For background investigation inquiries, please complete the Background Screening Verification Form

650-599-1570

The Property and Evidence Bureau is responsible for receiving, safely storing, and maintaining the integrity of evidence, found property, and property held for safekeeping. The Property and Evidence Bureau also releases property to its rightful owner and facilitates the proper disposal of property in our possession. Read more »

650-573-2520

The San Mateo County Sheriff’s Office Siebel Firearms Range spans nine acres within the scenic Coyote Point Recreation Area. This state-of-the-art, environmentally conscious facility utilizes a total containment trap system that recycles all brass and lead, ensuring these materials do not pose a risk to the environment. Environmental aspects of the construction and management of the range reduces noise pollution to be better neighbors to our community. Designed as a dual-use facility for both law enforcement and the public, it serves as the primary firearms qualification and training facility for 17 agencies. The privately operated Coyote Point Rifle and Pistol Club utilizes the same facility. This shared use community partnership exemplifies a wise use of a limited resource. Read more »

The Technology Services Unit delivers reliable technology solutions, responsive support and expert system management for the specialized applications and infrastructure that support the mission-critical operations of the Sheriff’s Office.

Serving more than 800 employees across two correctional facilities, multiple offices, and several cities, the team ensures that all staff have the secure and dependable tools they need. 

From comprehensive application administration to hands-on hardware support, the Technology Services Unit is committed to maintaining high-performance technology that strengthens public safety and supports the communities we serve.

650-573-2520

The Training Unit is responsible for the administration of all phases of departmental employee training, including state-mandated Peace Officer Standards & Training Commission (POST) and Board of Corrections Standards & Training for Corrections (STC), as well as specialized instruction in a broad range of law enforcement functions and activities.