To submit a CAD Request, please fill out the CAD Request Form here (Spanish version) and email a copy of the completed form and your valid government photo identification to sheriffs_recordsrequest@smcgov.org.

If you have misplaced your citation and need to obtain a copy, please come to the Redwood City Main Office during normal business hours (address and hours shown above). In order to obtain a copy of your citation, you must provide valid government photo identification and the citation must be a San Mateo County Sheriff's Office citation. For more information please email sheriffs_recordsrequest@smcgov.org or call 650-363-4525.

Certain types of Sheriff's Office reports are available for release to authorized parties. To obtain a copy of your report, please contact one of the offices during normal business hours (address and hours shown above). You will need to provide a case number and other identifying information, and you must be a named, involved party to the case or an authorized representative to a named, involved party to the case in order to request and receive a copy of the report. Certain types of reports are exempt from release and can only be released pursuant to a court order. Depending on the type of report, approval may be required from the investigating deputy or detective. Please email sheriffs_recordsrequest@smcgov.org or call 650-363-4525 to determine if the report you want is one that can be released. For more information on report release requirements please click here (Spanish version). In some cases, if the report has been forwarded to the San Mateo County District Attorney's Office, you will need to contact the District Attorney's Office at 650-363-4677.

The San Mateo County Sheriff's Office can assist you with obtaining a Police Clearance Letter (which is a letter showing that you have no criminal record with the San Mateo County Sheriff's Office). Oftentimes, these are required in order to obtain a government-issued Visa or other document. 

If you do have a criminal record with the San Mateo County Sheriff's Office, you will be provided with a "booking chronology" showing your time spent in the San Mateo County Jail and/or the Sheriff's Work Program (SWP). Please be advised that you must contact the appropriate Court if you require further information on your arrest record. For more information on Visa/Clearance Letters & Booking Chronology requirements please click here (Spanish version). You may send the form and your request to sheriffs_recordsrequest@smcgov.org.