Vehicle Releases & Requirements

 * * *Records counters at the Hall of Justice, Half Moon Bay, and Millbrae are now open with each able to serve one person at the counter at a time.  Counter services including report requests, vehicle releases, and clearance letters are still available remotely through fax, email, or mail.  Those with requests or questions can email, fax (650) 365-9884, or call (650) 363-4525. * * *

Once the San Mateo County Sheriff’s Office impounds a vehicle, the owner is required to obtain a Vehicle Release prior to picking the vehicle up from the tow company. In order to obtain a Vehicle Release:

  • You must be the Registered Owner
  • You must have a valid driver’s license (if you do not have a valid driver’s license, you must have valid government photo identification, and you must bring a driver that has a valid driver’s license)
  • You will need the license plate number of your impounded vehicle or your case number
  • The fee for a vehicle release depends on where your vehicle was impounded, and it must be paid with exact cash.

To determine the amount, please refer to the fee schedules under office locations below as follows.

*Please use the fee schedule associated to where your vehicle was impounded.

Locations and Fee Schedules:

For your convenience, Criminal Records Services are provided at the following locations:

Redwood City Main Office

330 Bradford Street
Redwood City, CA 94063
(650) 363-4525
Monday - Friday (except holidays)
7:30 AM - 5:45PM

Service Fees

Half Moon Bay Substation

537 Kelly Avenue
Half Moon Bay, CA 94019
(650) 726-8288
Monday-Thursday (closed Fridays and holidays)
8:30AM - 4:30 PM

Service Fees


Millbrae Substation

581 Magnolia Avenue
Millbrae, CA 94030
(650) 259-2300
Monday - Thursday (closed Fridays and holidays)
9:00AM - 5:00PM

Service Fees

San Carlos Substation

600 Elm Street
San Carlos, CA 94070
(650) 802-4277
Monday, Tuesday, Thursday (closed Wednesdays, Fridays, and holidays)
8:00AM - 5:00PM

Service Fees

Important: If you are requesting a Vehicle Release after normal office hours, on weekends, or on holidays, you must email for assistance.